Passport Specialist Job at Department of State Headquarters, Tucson, AZ

  • Department of State Headquarters
  • Tucson, AZ

Job Description

Summary

Located in the Bureau of Human Resources National Foreign Affairs Training Center Diplomatic Tradecraft and Emerging Technology Directorate Consular Training Division Domestic Passport Training Branch PERT/NFATC/DTET/CON/DP. Serves as a Policy Instructor with responsibility for research planning design development and delivery of a broad range of training courses.

Announcement has been updated to remove the following locations: Houston TX; San Francisco CA; and Chicago IL.

Duties

  • Provides guidance and leadership in ensuring the effective career development of employees who manage supervise or perform work concerned with the adjudication of passport applications submitted by the general public.
  • Designs new or redesigns existing curriculum and implements new and updates courses for training in passport adjudication citizenship nationality anti-fraud interviewing and other topics to address unique CA/PPT training needs.
  • Serves as the principal point of contact for training related to adjudication citizenship and nationality laws and regulations management skills leadership skills fraud detection instructional design and needs assessments.
  • Serves as liaison and plans and coordinates activities with passport agencies/centers production centers and headquarters units and representatives of other CA organizations on a wide range of training matters.

Requirements

Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions per 5CFR 300 Subpart F.

GS-12

Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing examining investigating adjudicating or authorizing claims arising under the immigration and/or nationality laws of the United States.

Specialized experience must demonstrate the following:

  • Experience developing examining investigating adjudicating or authorizing claims arising under the immigration and/or nationality laws of the United States;
  • Experience applying laws regulations precedents court decisions and polices of the Department and the Directorate of Passport Services pertaining to passport adjudication and issuance; and
  • Experience conducting interviews to gain information needed to make judgements for passport issuance.

GS-13

Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing examining investigating adjudicating or authorizing claims arising under the immigration and/or nationality laws of the United States.

Specialized experience must demonstrate the following:

  • Experience applying laws regulations precedents court decisions and policies of the Department and the Directorate of Passport Services pertaining to passport adjudication and issuance;
  • Experience examining legal documentation relating to birth adoption naturalization and similar evidence reflecting eligibility for U.S. passports and complex citizenship cases that warrant higher level review;
  • Experience conducting interviews to gain information needed to make judgments for passport issuance while not offending those with legitimate U.S. passport entitlement; and
  • Experience with evolving fraud trends commonly used to fraudulently obtain passports and visas; and to instruct passport acceptance agents and adjudicators to recognize them.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • To request a reasonable accommodation foradditionaltime on thetimed sections of theassessment pleasesubmityour request using the Request a Reasonable Accommodation button within theAssessment Application.

    Forall otherreasonable accommodationsat the U.S. Department of State please contact the Office of Accessibility and Accommodations(OAA)at .

    OAAis responsible forreviewing andadjudicatingreasonable accommodation(RA)requests for the Assessment Battery being usedfor this following applies to all RA requests:

    • RA requestscoveradditionaltime on timed sections only.

    • Applicantssubmittinga RA request MUST attach supporting medical documentation signed by a licensed treatingmedical provider. The documentation should describe the nature severity and expected duration of the conditionidentifythe relevant medical condition or diagnosis and explain the basis for the requested extension. RA requests that do notcontainsupporting medical documentation attachmentsatthetime ofinitialrequest may be subject to further review.

    • Note:the following documents do not on their own qualify for automatic approval oftheRA request:Schedule A letters VA benefits lettersorSSA letters.

    • Applicants MUSTsubmittheir application before the vacancy closes even if pending anaccommodationdecision.

    • Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process.

    • Applicants will have 48 hours after their RA request isadjudicatedto complete the assessment generated after the allottedtimeframewill not be admissible and the applicant will not be considered further for the vacancy.

    • If a different type of RA is needed please contact OAA directly at .

  • If eligible situational telework agreements may be permitted with supervisory approval.
  • Multiple positions may be filled from this announcement. If eligible applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
  • Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP):View OPMs CTAP & ICTAP eligibilitywebsite for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority be considered Well-Qualified applicants must: score an85 or above meet Minimum Qualifications and demonstrateproficiencyin some but notall major aspects of the position.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

IC

Job Tags

Full time, Work at office, Remote work

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